Gerald C. Kane, Ph.D.

Carroll School of Management, Boston College

140 Commonwealth Ave, Fulton 460E

Chestnut Hill, MA 02467

E-mail: gerald.kane@bc.edu

 

EDUCATION

 

2002 – 2006           

Emory University, Atlanta, GA.

    Goizueta Business School           

            Ph.D. in Information Systems.

 

1999 – 2002            Georgia State University, Atlanta, GA.

M.B.A. in Computer Information Systems.

                                

1994 – 1998            Emory University, Atlanta, GA.

            Masters of Divinity. 

                                

1990 – 1994            Furman University, Greenville, SC.

            Bachelors of Arts.

                                

PRIMARY RESEARCH AREAS

 

•       Using social media to manage knowledge within, between, and outside firm boundaries.

•       Intersection between information systems and social networks.

•       Managing knowledge for organizational advantage, particularly healthcare organizations.

•       Strategic use of information technology to create business value in firms.

 

EXPERIENCE

 

2006 – present                        Boston College, Chestnut Hill, MA.

Carroll School of Management

Assistant Professor of Information Systems.

 

AWARDS AND HONORS

 

2009.  National Science Foundation CAREER Award ($500,000).  Title: Using Social Media to Manage Knowledge, award number 0953285.

 

2009.  Runner-up, Best Published Paper in Information Systems Research.  INFORMS Information Systems Society. 

 

2009.  Best Paper.  Academy of Management Annual Meeting, OCIS Division.  Chicago, IL.

 

2009.  Kelley Award ($8000) for research associated with the use of social media in

organizations, Carroll School of Management at Boston College.

 

2009.  Boston College Faculty Fellowship. 

 

2007, 2008.  Boston College Teaching With New Media (TWIN) Award. 

REFEREED PUBLICATIONS 

 

Gerald C. Kane, Robert G. Fichman, John Gallaugher, and John Glaser. “Community Relations 2.0: With the rise of real-time social media, the rules about community outreach have changed.” Harvard Business Review (87:11).  November 2009, pp. 45-50.

 

Gerald C. Kane and Robert G. Fichman. “The Shoemaker’s Children: Using Wikis to Improve IS Research, Teaching, and Publication.” MIS Quarterly (33:1). March 2009, pp. 1-22.

 

Veda C. Storey, Gerald C. Kane, and Kathy Stewart Schwaig. “The Quality of Online Privacy Policies:  A Resource-Dependency Perspective.” Journal of Database Management (20:1). Winter 2009, pp. 19-37.

 

Gerald C. Kane and Maryam Alavi. “Casting the Net: A Multimodal Network Perspective on User-System Interactions,” Information Systems Research (19:3). September 2008, pp. 253-272.  Runner-up for Best Paper in ISR for 2008.

 

Maryam Alavi and Gerald C. Kane. “Social Networks and Information Technology: Evolution and New Frontiers,” in Knowledge Management: An Evolutionary View.  Dorothy Leidner and Irma Becerra-Fernandez, eds. AMIS Research Monograph. 2008.

 

Gerald C. Kane and Maryam Alavi. “Information Technology and Organizational Learning: An Investigation of Exploitation and Exploration Processes,” Organization Science (18:5). September-October 2007, pp. 786-812.


Kathy Stewart-Schwaig, Gerald C. Kane, and Veda Storey. “Compliance to the Fair Information Practices: How are the Fortune 500 Handling On-line Privacy Disclosures?” Information & Management 43(7). October 2006, pp.805-820.

 

Kathy S. Schwaig, Gerald C. Kane, and Veda C. Storey. “Privacy, Fair Information Practices, and the Fortune 500:  The Virtual Reality of Compliance,” DATABASE (36:1).  January 2005, pp. 46-65.

 

 

PAPERS IN PROGRESS AND UNDER REVIEW

Robert G. Fichman, Rajiv Kohli, Ranjani Krishnan, and Gerald C. Kane. “The Role of Information Systems in Healthcare Organizations: Synergies from an Interdisciplinary Perspective,” lead article by the senior editors to appear in Information Systems Research, special issue on Healthcare IT, circa 2011.

 

Gerald C. Kane. “Using Social Network Analysis to Develop Configural Constructs: The Centrality of IS Proficiency.”  Under 4th Review at at MIS Quarterly.

Gerald C. Kane and Giuseppe Labianca. “A Multi-Level Investigation of IS Avoidance in Healthcare Teams.”  Under 2nd  review at Information Systems Research.

Gerald C. Kane and Sam Ransbotham. “It’s a Network, Not an Encyclopedia: A Social Network Perspective on Information Quality in Mass Collaboration Systems.”  Invitation to Resubmit at Information Systems Reserach.

 

Sam Ransbotham and Gerald C. Kane “Fall from Grace:  Knowledge Retention in Community-based Peer Production.” Under 2nd Review at MIS Quarterly.

 

Gerald C. Kane, Ann Majchrzak, Jeremiah Johnson, Gloria Chen. “A Longitudinal Study of Perspective Development in a Fluid Online Collective.” Under Review at MIS Quarterly. 

 

Gerald C. Kane, Guiseppe Labianca, and Joshua Marineau.  “Mixed blessings: Direct and indirect negative ties and individual performance in a religious organization.”  Revise and Resubmit at the Journal of Applied Psychology.

 

Gerald C. Kane, Maryam Alavi, Guiseppe (Joe) Labianca, and Stephen P. Borgatti “Integrating Social Networks and Information Systems: A Review and Framework for Research.”  Under Review at MIS Quarterly (Theory and Review).

 

Sam Ransbotham, Gerald C. Kane, and Nicholas Lurie. “Social Networks and the Value of User-Generated Content.”  Revise and Resubmit at Marketing Science.

 

Gerald C. Kane “A Multimethod Study of Wiki-based Collaboration.” Under Review at the ACM Transactions on Management Information Systems.

 

CONFERENCES AND WORKSHOPS

 

Gerald C. Kane and Sam Ransbotham.  “A Social Network View of Wikipedia Collaboration.”  Boston College Web 2.0 Workshop.  Chestnut Hill, MA. May 2010.

 

Gerald C. Kane, Ann Majchrzak, Jeremiah Johnson, Gloria Chenisern. “A Longitudinal Study of Perspective Development in a Fluid Online Collective.” Research Presentation at the 30th International Conference on Information Systems, Phoenix AZ.

 

Sam Ransbotham and Gerald C. Kane. “Fall From Grace: Knowledge Retention in Community-based Peer Production.” Research Presentation,  2009 INFORMS Annual Meeting, San Diego CA, October 2009.

 

Gerald C. Kane and Sam Ransbotham.  “The Influence of Network Structure on the Quality of Peer Produced Medical Information.”  Workshop on Information Networks.  Stern School of Management, New York University.  September 2009.

 

Gerald C. Kane. "It’s a Network, Not an Encyclopedia: A Social Network Perspective on Wikipedia Collaboration." Research Presentation.  2009 Academy of Management Annual Meeting, Chicago, IL.  August 2009.  Best Paper (OCIS Division).

 

Gerald C. Kane, Ann Majchrzak, Jeremiah Johnson, and Gloria Chenisen.  “A Lifecycle Model of Perspective Making and Perspective Taking in Online Collectives.”  Boston College Web 2.0 Workshop.  Chestnut Hill, MA.  May 2009.

 

Sam Ransbotham and Gerald C. Kane. “Fall From Grace:  Knowledge Retention in Community-based Peer Production.”  Boston College Web 2.0 Workshop.  Chestnut Hill, MA.  May 2009.

 

Gerald C. Kane.  “Aggregation and Coordination:  A Social Network Perspective on IS Proficiency.”  Research Presentation, 2008 INFORMS Annual Meeting, Washington DC, October 2008.

 

Gerald C. Kane. “The Social Structure of Collaboration on Wikipedia.”  Research Presentation, 2008 INFORMS Annual Meeting, Washington DC, October 2008.

 

Gerald C. Kane, Robert G. Fichman, Gina Ashe, Yael Glassman, and Amir Lewkowicz. “The Impact of Web 2.0 on the Healthcare Industry.”  Panel Presentation, 2008 INFORMS Annual Meeting, Washington DC, October 2008.

 

Gerald C. Kane. “Crisis by Consensus:  A Study of the Wikipedia Article Dedicated to the Virginia Tech Massacre.”  Poster presentation at the 14th annual Organization Science Winter Conference, Squaw Valley, CA, February 2008.

 

Gerald C. Kane. “IS Proficiency in Social Networks.” Proceedings of the 28th International Conference on Information Systems, Montreal, Quebec, December 2007.

 

Richard J Boland, Brian S. Butler, Samer Faraj, Gerald C. Kane, and Youngjin Yoo. “Has IS Missed the Network Revolution?” Panel presentation at the 27th International Conference on Information Systems, Milwaukee, WI, December 2006.

 

Gerald C. Kane and Michael J. Prietula. “Influence and Structure: Extending a Model of Organizational Learning,” Poster presentation at the 12th annual Organization Science Winter Conference, Steamboat Springs, CO, February 2006.

 

Gerald C. Kane and Maryam Alavi. “Casting the Net: A Multimodal Network Perspective on Knowledge Management,” Proceedings of the 26th International Conference on Information Systems, Las Vegas, NV, December 2005.

 

Gerald C. Kane and Maryam Alavi. “Information Technology and Organizational Learning: An Investigation of Exploitation and Exploration Processes,” Proceedings of the 26th International Conference on Information Systems, Las Vegas, NV, December 2005.

 

Gerald C. Kane. “Casting the Net: Towards a Theory of Multimodal Knowledge Sharing Networks,” Presentation at the 2005 International Conference on Information Systems Doctoral Consortium, Las Vegas, NV, December 2005.

 

Gerald C. Kane. “Walk Softly and Carry a Big STIK: Towards an Integrated Theory of Knowledge Management,” Presentation at the Queen’s College Doctoral Consortium, Kingston, ON, November 2004.   

 

Gerald C. Kane and Giuseppe (Joe) Labianca. “Disconnection within the Connection:  Studying the Social Ledger in a Religious Organization,” Presentation at the 2004 Academy of Management Conference, New Orleans, LA, August 2004.

 

Gerald C. Kane. “Holes in the Net: Towards a Structural Theory of Knowledge Management,” Presentation at the JAIS Theory Building Workshop, Seattle, WA, December 2003. 

 

Gerald C. Kane and Michael J. Prietula. “Influence and Structure: Extending a Model of Organizational Learning,” Proceedings of the North American Conference on Social and Organizational Systems, Pittsburgh, PA, July 2003. 

 

INVITED PRESENTATIONS

 

Gerald C. Kane. “Social Media in Research, Teaching, and Business.”  Seminar, University of Oulu, Finland.  April 2010.

 

Gerald C. Kane. “10 Things I’ve learned about Social Media.”  Communispace, Inc.  Watertown, MA.  September 2009.

 

Gerald C. Kane "Using Social Media in a Boston College Classroom (and what companies can learn from it).  Business Development Institute Social Communication Event.  New York, NY.  May 12, 2009.

Gerald C. Kane "When do Wikis Work?  Understanding the Pros and Cons of User Generated Content."  Health 2.0 Conference.  Boston, MA,  April 23, 2009.

Gerald C. Kane. "A Configuration of Experts: How the Configuration of IS Proficiency in Groups Influences Performance."  Marshall School of Business, University of Southern California, March 2009.

 

Gerald C. Kane. “Classroom 2.0:  Using Wikis, Blogs, and Electronic Social Networks for Teaching.”  Wentworth Institute of Technology, January 2009.

 

Gerald C. Kane. “Using Web 2.0 for Teaching, Research, and Reviewing.”  Invited presentation at the Carlson School of Management, University of Minnesota, October 2008.

 

Gerald C. Kane. “Aggregation and Coordination:  A Social Network Perspective on IS Proficiency.”  Invited presentation at the R.H. Smith School of Business, University of Maryland, September 2008.

 

Gerald C. Kane. “How college has changed! Using social media in the classroom.”  Boston College Parent’s Weekend, September 2008.

 

Gerald C. Kane. “How Reliable is the Wisdom of Crowds?”  Invited Presentation at BIO (Biotechnology Industry Organization), Washington DC, July 2008.

 

Gerald C. Kane. “If You Build It, They (Won’t Necessarily) Come:  Using IT to Enable an Effective Learning Environment.” Simmons University, March 2008.

 

Gerald C. Kane. “A Multimethod Study of the Knowledge Creation Processes on Wikipedia.”  Invited Presentation at Bentley University, February 2008.

 

Gerald C. Kane. “Crisis by Consensus: Wikipedia and the Virginia Tech Massacre.”  Invited Presentation at Boston University, November 2007.

 

TEACHING

 

·       MI021: Computers In Management (undergraduate core course).  Teaching Evaluations: 4.7 out of of 5 (n=239)

·       MI703: Computer Information Systems (part-time MBA core course).  Teaching Evaluations: 4.8 out of 5 (n=37)


REFERENCES IN THE PRESS

 

O’Brien, Miles.  “Trading Textbooks for Twitter.”  ScienceNation.  May 10, 2010.

 

Hessan, Diane.  “Jerry Kane Shares His Perspective on Social Media.”  Communispace Blog, November 20, 2009.


Czerwienski, Tim.  “Peer pressure.”  Boston College Magazine, Fall 2009.


Peterson, T. 2009. "Waddayaknow? Knowledge Management Can Be an Organization's Key to Survival.," 304, The Conference Board, New York.


Vilano, Matt.  Wikis, Blogs, and More, Oh My! Campus Technology.  April 1, 2008

 

Greenfield, Dave.  Wikis While You Work.  eWeek.  November 27, 2007.

 

Carnevale, Dan.  “Wikis Win a Convert.”  Chronicle of Higher Education.  August 17, 2007.

 

Haverstein, Heather “Wiki becomes textbook in Boston College classroom.” Computerworld. August 15, 2007.

 

PROFESSIONAL SERVICE

 

SENIOR EDITOR

Society for Information Management Advanced Practices Council Academic Workshop: Enterprise and Industry Applications of Web 2.0.  December 2009.  Phoenix, AZ.

 

Special Issue:  Enterprise and Industry Applications of Web 2.0.  MIS Quarterly Executive,   December 2010.

 

ASSOCIATE EDITOR

MIS Quarterly (Guest AE).

 

Information Systems Research, Special Issue: Role Of Information Systems In Healthcare Organizations: Synergies From An Interdisciplinary Perspective.

 

International Conference on Information Systems (2008-2010)

 

EDITORIAL BOARD

            Journal of Information Technology Case and Application Research

 

REVIEWER

Information Systems Research

MIS Quarterly

Organization Science

Management Science

Academy of Management Journal

Journal of Management Information Systems

IEEE Transactions on Engineering Management

DATABASE

 

DOCTORAL COMMITTEE

Teppo Raisainen, University of Oulu.  All for One, One For All: Organizational Knowledge Creation and Utilization Using a New Generation of IT Tools.  Outside Reviewer and Designated Opponent.

 

SELECTED CONSULTING CLIENTS

 

  • Kaiser-Permanente. Atlanta, GA.
  • Partner’s Healthcare. Boston, MA.
  • SocialText. Palo Alto, CA
  • Computer Associates. Islandia, NY.

 

PREVIOUS WORK EXPERIENCE

 

1994 – 2006            Ordained Clergy, North Georgia United Methodist Church

  • Taught year-long classes for groups of up to 100 people.
  • Public speaking for audiences of up to 4000 people.